Sacred Heart Center

Position: Administrative Program Assistant

Closing date for receipt of application: Two weeks from date of posting

Salary: Commensurate with experience, full-time position with benefits, 40 hours per week

About Sacred Heart Center 
SHC connects Latino families with tools to thrive and flourish.  Our work manifests through:  A continuum of educational opportunities for adults, innovative programs for youth and children, and strategic partnerships to meet community needs. We envision a Richmond community that actively embraces each other in our shared humanity. 

Position Overview

The Administrative Program Assistant is an initial welcoming contact with visitors to the Sacred Heart Center and will address or refer calls and inquires to the appropriate staff person. In addition, the Administrative Program Assistant provides administrative support to the programs of Sacred Heart Center and to the Executive Director.  

Key Responsibilities

The Administrative Program Assistant will have the following primary responsibilities:

Be initial contact to visitors or phone calls to Sacred Heart Center

  • Respond to phone calls and voice mails and refer to appropriate staff or provide pertinent information
  • Assist with outreach phone calls to Sacred Heart Center program participants
  • Greet and welcome visitors, address their inquiries, and direct or refer to appropriate staff
  • Organizes and maintains a professional appearance in the reception area of the Sacred Heart Center offices

Provide administrative support to Sacred Heart Center programs

  • Maintain office and program supplies by checking inventory and ordering items
  • Maintain Center photo and media archives 
  • Gather community and Center events to maintain bulletin boards inside Center facilities
  • Act as informational liaison to Sacred Heart Church about activities of Church and Center
  • Work with Center staff to maintain organized supply closets and shared areas
  • Work with Center staff to maintain files and archives
  • Order printing and marketing materials
  • Update voice mail systems and informational messages
  • Maintain community resource lists
  • Assist with database entry for programs and donor management
  • Assumes responsibility for maintenance and inventory of office equipment, including computers, copy machines, phones, and TV monitor
  • Work as part of a team with other SHC staff to accomplish overall organizational goals

Provide Administrative Support to Executive Director

  • Provide administrative support for operation of the organization in the areas of accounts payable, partnerships, and events
  • Assist with filing and other administrative duties
  • Assist with correspondence, scheduling, and other clerical duties
  • Assist in the preparation of regularly scheduled reports

Keys to Success: 

  • 100% follow-through
  • Very well-organized and strong multi-tasking ability
  • High customer service orientation, and ability work with diverse constituencies
  • Attention to detail
  • Positive attitude, solution-focused, and flexibility

Experience and Attributes: 
Ideal candidates for this position will share our commitment to our mission and to our values of compassion, inclusion, equity, and collaboration, and have related experience, including: 

  • High school graduate or equivalent. Associate’s degree preferred.
  • Ability to connect with others and forge strong relationships
  • Bilingual in Spanish and English, bicultural
  • Highly organized, proficient in Microsoft Office programs
  • Ability to perform several tasks concurrently, time management and organizational skills 
  • Exemplary record of strong communication skills and customer service focus, excellent follow-up, and an ability to work with diverse groups in a courteous and professional manner 
  • Ability to work in a fast-paced environment, option for some flexible hours
  • Personal qualities of integrity, credibility, and a commitment to and passion for SHC’s mission

Interested candidates should send a cover letter and resume by email to: 

Tanya Gonzalez

Executive Director

Sacred Heart Center