Position: Outreach & Community Initiatives Program Assistant

Salary: Commensurate with experience, part-time position, 20-25 hours per week

About Sacred Heart Center 
SHC connects Latino families with tools to thrive and flourish.  Our work manifests through:  A continuum of educational opportunities for adults, innovative programs for youth and children, and strategic partnerships to meet community needs. We envision a Richmond community that actively embraces each other in our shared humanity. 

Position Overview

The Outreach & Community Initiatives Program Assistant (O&CIA) is responsible for supporting Sacred Heart Center outreach and community partnerships with area organizations, and provides assistance & logistical support to achieve mutual goals so that events and services run smoothly and efficiently.  This position reports to the Outreach and Community Initiatives Coordinator.

Key Responsibilities

The Outreach & Community Initiatives Program Assistant will have the following primary responsibilities:

  • Assist with promotion and outreach of Center events to the larger community
  • Assist with operational support through arranging event logistics for community hub events and services, including but not limited to: responding to space requests, scheduling rooms & resources needed for partner events, maintaining the events calendar, informing SHC staff about events, and other related tasks. 
  • Identify outreach events in the Metro Richmond area where SHC should have a presence, register SHC at designated events, coordinate SHC staff participation for the events, and prepare handout materials needed for distribution at outreach events.  When needed, represent SHC at outreach events.
  • Collect data from partners as to services provided and numbers of people served.
  • Coordinate internal communication about community events, including resource areas, TV monitor, bulletins, etc. 

Assist with Administration/Program Support

  • Support additional administrative needs of office on an as needed basis.
  • Assist in developing organizational tools to improve the organizational infrastructure of the Community Initiatives Portfolio
  • Work as part of a team with other SHC staff to accomplish overall organizational goals

Keys to Success: 

  • 100% follow-through
  • Customer service orientation
  • Attention to detail
  • Positive attitude, solution-focused, and flexibility

Experience and Attributes: 
Ideal candidates for this position will share our commitment to our mission and to our values of compassion, inclusion, equity, and collaboration, and have related experience, including: 

  • High school graduate or equivalent.
  • A minimum two years’ experience in a human service organization
  • Experience in Community Outreach, Communications & Marketing 
  • Preferred collage degree in related field
  • Bilingual and bicultural in Spanish and English
  • Ability to connect with others
  • Highly organized, analytical, IT-competent – proficient in Microsoft Office programs
  • Ability to perform several tasks concurrently, time management and organizational skills 
  • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines
  • Self-starter and highly motivated
  • Excellent verbal and written communication skills with exceptional attention to details, a strong customer service focus, excellent follow-up, and an ability to work with diverse groups in a courteous and professional manner
  • Ability to work independently and achieve goals
  • Strong problem-solving and project management skills
  • Personal qualities of integrity, credibility, and a commitment to and passion for SHC’s mission
  • Ability to work in a fast-paced environment.
  • Ability to collaborate with others

Interested candidates should send a cover letter and resume by email to: 

Julia Cramer

Outreach and Community Initiatives Coordinator

Sacred Heart Center

julia_cramer@shcrichmond.org